Company Name: KiwiLaunch
Contact/Privacy Officer: Christina Cius
Email for Privacy Enquiries: hello@kiwilaunch.co.nz
Physical Address: 29 Roberts road, Hornby, Christchurch, New Zealand, 8042
We only collect personal information that is reasonably necessary for the purposes of conducting our business, providing our web development services, and communicating with you.
Information We Collect:
Contact Information: Name, email address, phone number, and physical business address.
Business Details: Your company name, business goals, and current website status (collected via our Quick Discovery Chat/Jotform).
Technical Information (Automatically Collected): Your IP address, browser type, operating system, pages viewed, and the time and date of your visit. This is collected via cookies and analytics (e.g., Google Analytics).
How We Collect It:
Directly from you through our Discovery Chat/Contact Forms (Jotform).
Automatically when you browse our website (via cookies).
If you become a client, through emails, phone calls, and documentation related to your project.
We will only use or disclose your personal information for the purposes for which it was collected, or for a directly related purpose, or where we are permitted or required to do so by the Privacy Act 2020 or other law.
Purposes for Using Your Information:
To respond to your enquiries and provide accurate quotes for our services.
To process your website development project and deliver our Elementor Pro design kits.
To manage your account, invoicing, and recurring hosting/maintenance fees.
To communicate important updates about our services or maintenance (e.g., Hostinger server updates).
Disclosure to Third Parties (Crucial for Your Model):
We may share your information with trusted third parties who assist us in operating our business and providing services, including:
Hosting Providers: We use Hostinger to host your website.
Automation Platforms: We use Jotform for data collection and Make (Integromat) to automate internal processes (such as the IA colour application).
Analytics Providers: Google Analytics.
We require these third parties to comply with the Privacy Act 2020 and handle your information with the same level of care as we do.
We take reasonable steps to protect the personal information we hold from loss, misuse, and unauthorised access, disclosure, alteration, or destruction.
Your client data is primarily stored on secure systems managed by our hosting provider (Hostinger) and is protected by industry-standard security practices.
We only retain personal information for as long as necessary to fulfil the purposes for which it was collected or as required by law.
Under the Privacy Act 2020, you have the right to:
Request access to the personal information we hold about you.
Request correction of any personal information we hold about you that you believe is inaccurate, incomplete, or misleading.
To exercise these rights, please contact our Privacy Officer via the email address listed in Section 1. We will respond to your request within 20 working days.
We use cookies to improve your experience on our website. Cookies are small files stored on your device that help us track website usage.
We use cookies for analytics and to remember your preferences (e.g., remembering your last inquiry details in our chat).
You can choose to disable cookies in your browser settings; however, this may limit some features on our site.
We may update this policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes by posting the updated policy on our website.
